Support
How to reach us.
One address, read by a person. There is no ticket queue to navigate and no automated first responder.
- info@operioninc.com
- Response
- Within one business day, Monday to Friday, US Central time.
- Company
- Operion, Inc. · Frisco, Texas, United States
If you are a driver
Your dispatcher is the fastest route to a fix — they can see your route, reassign a stop and correct a mistake immediately. Write to us directly if the app itself is the problem: it will not sign you in, it will not record a stop, or it is behaving in a way your dispatcher cannot explain.
Tell us what you were doing, what you expected, and what happened instead. The time it happened helps more than anything else, because it lets us find the exact record.
If you run a laboratory
Write to the same address. If it is urgent and affects a running day, say so in the subject line and we will treat it that way.
Accounts and access
Driver accounts are created by the laboratory that employs the driver, not by us, so we cannot add, remove or reset an account on request from the driver. Ask your dispatcher or whoever administers Operion at your organisation.
Your data
What we collect, and what we do not, is set out in full in our Privacy Policy. To ask what we hold about you, to correct it, or to have it deleted, write to info@operioninc.com — that section of the policy explains how we handle the request.
Status
Operion is in development and is not generally available. If you are reading this because an app store listing pointed you here, this is the right address either way.